FAQ
How can I contact Slim Dream
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You can email us at slim.dreamco@gmail.com where our customer service team will be happy to help you with whatever you need! |
Do you ship worldwide?
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Yes! |
Where do you ship from?
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We ship from USA. |
Can I change or cancel my order?
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No. |
What payment methods do you accept?
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We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. |
When will my order be processed?
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All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends. |
How long will it take to receive my order?
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Due to high demand, orders may take between 2-4 weeks to arrive. |
What if I don't receive my order?
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If you don't receive your order within 30 days after shipping, you are eligible for a full refund. |
Will I be charged with customs and taxes?
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The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office. |
How do I return an item?
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Please contact us at slim.dreamco@gmail.com |
What if the item(s) I received are defective/incorrect/damaged?
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Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible. |
About Us
At SlimDream, our mission is to empower you to achieve holistic well-being by providing premium supplements that support your sleep goals and weight management goals. We understand the importance of comprehensive wellness, from restful sleep to weight management and overall vitality. Our commitment is to offer a range of meticulously formulated supplements crafted with natural ingredients and backed by science, ensuring you feel your best every day.
SlimDream is dedicated to redefining the way you approach health and wellness by offering a diverse portfolio of premium supplements designed to address various aspects of your well-being.